CFS ticket intake

Document the issue for service review.

Use this when something needs repair, maintenance, access support, commercial service, or project follow-up.

Best ticket details:

Exact location, what changed, whether it is active now, priority, access notes, and photos of the area, close-up issue, labels, or visible damage. Files are optional. Accepted: images, videos, and PDF. Max 6 files, 25 MB each.

1 Contact and site

Full nameCompany namePhoneEmail

2 Work type

Job locationService category PriorityPreferred callback time Request type

3 Details and photos

Description Upload photos/videosOptional, but helpful: wide shot, close-up, label/model plate, access point, room location, or visible damage. Accepted: images, videos, PDF. Max 6 files, 25 MB each. Permission to call/text

Priority guide

Choose Routine or Urgent based on how quickly it should be reviewed.

Routine is for planned work or standard repairs. Urgent is for access issues, visible damage, business disruption, or problems that should be reviewed sooner.

Open Routine Ticket Open Urgent Ticket